Golbad Terms & Conditions — Before You Get Started Good to Know

These Terms & Conditions apply to all services on the Golbad platform. By using Golbad's website, mobile app, or any other channel, you automatically agree to be bound by these terms.

Golbad is an internationally licensed online betting and casino platform. All operations are conducted in compliance with applicable laws and regulatory guidelines. It is each user's own responsibility to ensure they comply with the laws of their local jurisdiction.

• These Terms & Conditions may be updated at any time. Continued use of the platform following any changes will be considered acceptance of the updated terms.
• Golbad publishes its Terms & Conditions in both Bengali and English. In the event of any discrepancy, the Bengali version shall take precedence.
• If any individual term is found to be invalid or unenforceable, the remaining terms will continue to apply.
• Golbad's services are intended for personal, non-commercial use only.

You must be at least 18 years old to open an account on Golbad. Providing accurate and complete information during registration is mandatory. Golbad reserves the right to close any account at any time if false or incorrect information is found.

• Each person may hold a maximum of one account. If multiple accounts are found, all accounts may be closed and balances forfeited.
• The name, address, phone number, and date of birth provided at registration must all be accurate.
• It is the user's responsibility to keep their account password confidential. Golbad will not be held liable for any issues arising from sharing your password with another person.
• If you notice any suspicious activity on your account, contact Golbad support immediately.
• Withdrawal options may be restricted until your KYC verification is complete.

Deposits and withdrawals on Golbad are available via bKash, Nagad, and Rocket. All payment processing is fully secure and conducted over an encrypted connection.

• Withdrawals may only be made via the same payment method used for the deposit.
• Withdrawals may be put on hold if KYC verification has not been completed.
• If the same transaction is submitted twice, one will be returned.
• If suspicious transactions are detected, Golbad may place payments on hold until an investigation is complete.
• If you experience any issues with a deposit, please contact our support team.

Before placing bets on Golbad, make sure you're familiar with the specific rules for each sport. Some general rules apply across all sports.

• Once a bet is confirmed, it cannot be cancelled unless a Cash Out option is available and used within the designated time window.
• If a match does not kick off within 48 hours of its scheduled time, the bet will be voided and the original stake returned.
• In cricket, a bet may be voided if the match is less than 90% complete — rules vary depending on the match format and market.
• If a bet is accepted at incorrect odds due to a technical error, Golbad reserves the right to void that bet.
• If a match is declared incomplete due to score manipulation or any other reason, Golbad will have the final say in determining the outcome.
• Odds may change during in-play betting — odds remain subject to change until a bet is confirmed.

Golbad regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are outlined on the bonus page or within the offer details. Accepting a bonus means you agree to be bound by those terms.

• Each bonus can only be claimed once, unless stated otherwise in the offer.
• To withdraw bonus funds, you must meet the applicable wagering requirement — typically 5–30x the bonus amount.
• Any attempt to claim bonuses through multiple accounts or by using another person's details will result in all associated accounts being closed.
• Golbad may suspend or modify any bonus offer at any time without prior notice.
• Any bonus that reaches its expiry date will be automatically cancelled.
• Before meeting the bonus wagering requirement, bets must be placed using the bonus balance only — your main balance remains separate.

Golbad may temporarily or permanently close an account under the following circumstances. Whether any remaining balance is returned will depend on the situation.

• Opening an account using a false identity or forged documents.
• Misuse or manipulation of the bonus system.
• Money laundering or any suspicious financial activity.
• Involvement in match-fixing or fraudulent betting.
• Threatening or harassing other users.
• Using automated bots or software to place bets.

Users may also close their own account at any time by contacting the support team. Once verified, any remaining balance will be refunded.

Golbad is committed to protecting users' personal information. For full details on how data is collected and used, please visit our Privacy Policy page.

• Information provided at registration is used solely for service operation and verification purposes.
• Your data is never sold to third parties — it may only be shared when required by law.
• All data is stored under 128-bit SSL encryption.
• To view or delete your personal data, please contact our support team.

Golbad believes betting should be a source of entertainment — not a cause of financial or emotional harm. To support this, Golbad offers a range of tools and features for responsible play.

• Daily, weekly, and monthly betting limits can be set on each account.
• A self-exclusion option is available — from 7 days up to 6 months.
• No one under the age of 18 may open an account — age verification is mandatory.
• If signs of problematic betting are detected, Golbad will automatically alert the user.

Golbad may update these Terms & Conditions at any time. Users will be notified of significant changes via email or in-app notification. Continued use of the platform after any update constitutes acceptance of the revised terms.

If you have any questions regarding these Terms & Conditions, please reach out to our support team:

• Email: support@golbad.net
• Live Chat: Chat button at the bottom-right of the site
• Telegram: Available in the Support section after logging into the site
• Support Hours: 24 hours a day, 7 days a week