When you register with Golbad, this page clearly explains how the information you provide is collected, where it is stored, and when it is used. Your privacy is our responsibility.
Golbad's six core principles of data protection — your security is the primary consideration behind every decision
Every data transmission on Golbad is protected by 128-bit SSL encryption. From login to payment, no information is ever sent over an unsecured network.
Golbad never sells your personal information to advertisers or third parties. No data is shared unless we are legally required to do so.
We only collect the information necessary to provide our services — nothing more. Unnecessary data is neither requested nor retained.
Golbad's servers and databases are regularly audited by independent third-party security experts. Any vulnerabilities identified are resolved immediately.
You can request that your account and personal data be deleted at any time. Unless we are legally required to retain it, your data will be removed within the specified timeframe.
Golbad's Privacy Policy is written entirely in Bengali — avoiding complex legal language and explaining everything in plain, straightforward terms.
By creating an account or using Golbad's services, you are considered to have read and accepted this Privacy Policy. If you have any questions, please reach out to our support team.
Golbad's Privacy Policy explains what information we collect when you use our website, app, or create an account, why we collect it, and what we do with it. This policy is written in plain English because Golbad believes every user has the right to understand how their data is handled.
This policy applies to Golbad's website (golbad.net), mobile applications (Android and iOS), live chat service, and any other channel through which you interact with or provide information to Golbad.
Golbad collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | To complete age verification and KYC |
| Contact Information | Phone number, email, address | For account management and customer support |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Usage Data | Bet history, login times, preferred markets | To improve our services and deliver a personalised experience |
| Device Information | IP address, browser, operating system | To maintain security and resolve technical issues |
Golbad never stores your full bank account number, card number, or PIN. During payment, this information goes directly to the payment provider's encrypted system.
Golbad uses collected data solely for specified purposes. No information is used beyond its intended purpose.
Using your betting history and preferences, Golbad works to offer you more relevant promotions. This analysis is carried out with your personal identity fully anonymised — no one else can identify you from it.
Golbad does not sell your data. However, to operate our services, limited information is shared with a number of trusted third parties.
When sharing data with third parties, Golbad ensures they adhere to equivalent data protection standards. No information is transferred without a formal agreement in place.
Golbad's website and app use cookies and similar technologies to enhance your browsing experience and keep the platform secure.
Cookies can be managed through your browser settings. However, disabling essential cookies may limit access to certain features.
Golbad retains your data only for as long as necessary. While your account is active, relevant data is kept on file. Once your account is closed, the following rules apply:
As a Golbad user, you have several important rights over your own data.
You can request to know what information Golbad holds about you. We will respond within 30 days of contacting our support team.
If any of your information is incorrect, you can request a correction. Once accurate details are provided, your account will be updated promptly.
Unless legal retention is required, you can request that your data be deleted. This right remains in effect even after your account is closed.
You can ask us to stop using your data for specific purposes — for example, if you no longer wish to receive marketing emails.
If you would like a copy of your data in a standard format (CSV or JSON), please contact our support team.
You can object to your data being used for specific purposes. Golbad will honour your objection unless there are legitimate grounds to continue.
To Exercise These Rights support@golbad.netEmail us or reach out via live chat. We typically respond within 30 days.
Golbad's services are strictly for users aged 18 and above. Golbad does not knowingly collect personal information from anyone under 18.
Golbad may update this Privacy Policy from time to time. Changes may occur due to regulatory updates, the addition of new services, or advances in technology.
For any privacy-related questions, requests, or complaints, please contact Golbad's data protection team:
Email complaints are typically responded to within 5 business days. For urgent data protection matters, immediate assistance is available via live chat.
At Golbad, your data belongs to you. We use it only to provide our services — we never sell it or misuse it. You can view, correct, or request deletion of your data at any time. That is our commitment.
When registering on an online betting platform, we share a great deal of personal information — name, phone number, date of birth, and sometimes a copy of our ID. It is perfectly reasonable to wonder where this information goes, who can see it, and how long it is kept. Golbad believes users have every right to clear answers to these questions. That is why this Privacy Policy has been written in plain, straightforward language rather than complex legal jargon.
The information you provide when registering with Golbad is used for three purposes only — account management, payment processing, and age and identity verification. It is never passed on to any third party beyond this. Advertisers have no access to your name or phone number.
On the technical side, Golbad applies industry-leading standards to protect your data. 128-bit SSL encryption means that when your information travels over the internet, it is encoded in a way that makes it unreadable to anyone who might intercept it — the same standard used by banks and government websites.
There are many misconceptions about cookies. Golbad's cookies exist solely to improve your experience — such as remembering your login session or saving your preferred language. They are not used to track you across other websites or to monitor your browsing history.
Using your betting history and preferences, Golbad occasionally creates relevant offers tailored to you. For example, if you bet frequently on cricket, you will receive more cricket bonus offers. This personalisation happens entirely internally — your identity and betting history are never visible to outside parties.
Retaining certain data after account closure is a legal obligation. Financial transaction records are generally kept for up to five years, in line with Bangladesh's financial regulatory authority guidelines. This data is strictly restricted and used solely for legal purposes.
As part of responsible betting, Golbad monitors users' betting patterns for changes. If a user appears to be developing problematic betting behaviour, a cautionary message is sent. This analysis is done entirely for your wellbeing — not to penalise or inconvenience you.
Golbad conducts a full system audit by independent third-party security experts every year. Any vulnerabilities found are addressed immediately. Through these audits, Golbad ensures your data remains as secure as possible. Proactive security audits of this kind are rare in the betting industry — Golbad has made it a regular practice.
Your data is secure, payments are fast, and our service is fully available in Bengali — register with Golbad and see the difference for yourself.
Golbad is committed to keeping your data safe while delivering the best possible betting experience. Get started today.